Cancellation & Refunds Policy
At Best Tamil Novels, we aim to provide you with a seamless and enjoyable reading experience. If, for any reason, you wish to cancel your premium membership or request a refund, we are here to assist you.
Cancellation Policy
You may cancel your premium membership at any time by visiting your account settings or by contacting our support team at [support email]. Upon cancellation, you will retain access to premium features until the end of your current billing cycle. After this, your account will be downgraded to a free membership, and you will no longer have access to exclusive content, early releases, or other premium benefits.
Refund Policy
Our refund policy is as follows:
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Subscription-based memberships (Monthly/Yearly):
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If you are not satisfied with our premium membership, you may request a refund within 7 days of your initial payment. After this period, we will not be able to process a refund.
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Refunds will be issued only for the first payment within a subscription cycle. Subsequent charges are non-refundable.
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If the refund is approved, it will be processed to the original payment method within 5-7 business days.
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Digital Products or Content Purchases:
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All sales for digital products (e-books, audiobooks, or downloadable content) are final and non-refundable. We encourage you to check the product details and read reviews before purchasing.
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How to Request a Cancellation or Refund
To cancel your membership or request a refund, please contact our customer support team at [support@besttamilnovels.com], including the following details:
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Your account email
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Reason for cancellation or refund request
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Transaction ID (if applicable)
Once we receive your request, our support team will process it and notify you of the outcome.
Exceptions
In some cases, we may consider exceptions to our refund policy based on extenuating circumstances, such as technical issues or account-related problems. If you believe you qualify for an exception, please contact our support team, and we will review your case.
