Shipping Policy
Thank you for shopping at Best Tamil Novels! We strive to provide you with a smooth and efficient shopping experience. Below, you’ll find all the details about our shipping process. Please read carefully to understand how we handle your orders.
1. Shipping Methods and Delivery Times
We offer reliable shipping services to ensure your order reaches you as quickly as possible. Our standard shipping methods and delivery times are as follows:
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Standard Shipping: Delivery within 5-7 business days.
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Expedited Shipping: Delivery within 2-3 business days (available at an additional cost).
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International Shipping: Delivery times vary depending on the destination country, but typically range from 7-15 business days.
Please note that delivery times may vary depending on the shipping carrier and any unforeseen delays.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order, the destination, and the chosen shipping method. The total shipping cost will be displayed at checkout before you complete your order.
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Domestic Orders (within India): Free shipping on orders over ₹[X amount]. Otherwise, a flat rate of ₹[X amount] will apply.
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International Orders: Shipping fees are calculated at checkout based on the shipping destination and the weight of your order.
3. Order Processing Time
All orders are processed within 1-2 business days after payment has been received. Orders placed on weekends or holidays will be processed on the next business day.
Please allow additional processing time during peak periods, holidays, or sales events.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery through the respective courier’s tracking system.
5. Shipping Restrictions
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Shipping Locations: We currently ship to [list of countries/regions you ship to, or mention “domestic orders only” if shipping is limited to one country].
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P.O. Boxes & APO/FPO Addresses: We do not currently ship to P.O. Boxes or APO/FPO addresses.
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Undeliverable Packages: If a package is returned to us due to an incorrect address, the customer will be responsible for the cost of reshipping the order.
6. Missing or Damaged Orders
We take every measure to ensure your products arrive in perfect condition. However, if your order arrives damaged or is lost during transit, please contact us within 7 days of receiving your shipment. We will work with you to resolve the issue, either by sending a replacement or issuing a refund (depending on the circumstances).
7. Customs and Import Duties (International Orders)
For international shipments, please note that you may be subject to customs duties, taxes, and import fees. These additional charges are the responsibility of the customer and are not included in the shipping cost at checkout.
Please check with your local customs office to learn more about potential fees and regulations in your country.
8. Order Cancellations and Changes
If you need to make changes or cancel your order, please contact us as soon as possible at [support email]. Once an order has been processed and shipped, we cannot modify or cancel it.
9. Address Accuracy
To ensure your order is delivered promptly, please double-check that your shipping address is correct during checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
10. Customer Service
If you have any questions or concerns regarding shipping, feel free to contact us at:
Email: support@besttamilnovel.com
